
- How to Fix Amazon App Approval Parent Dashboard Not Working Issue
- Method 1: Switch to Alternate Network
- Method 2: Clear App Cache and Data
- Method 3: Manually Add Content to Your Child Profile
- Option 1: Using Fire Tablet
- Option 2: Using Parent Dashboard
- Method 4: Reset Opt-in for Text Message Notifications
- Method 5: Update your Fire Tablet
- Method 6: Recreate Child Profile
Method 1: Switch to Alternate Network
Swipe down the notification bar.
Tap on Wireless , followed by Wi-Fi or Mobile Network , and toggle on the appropriate option.

Method 2: Clear App Cache and Data
Your Fire tablet saves a bit of information every time you surf or open new applications. As this information gets piled up over time, in some cases it can result in glitches. Here’s how you can delete cache files:
Open Settings and tap on Apps & Notifications .
Select Storage and tap on CLEAR CACHE .

Method 3: Manually Add Content to Your Child Profile
In case neither of these methods solves the issue then manually adding content for the time being is the best option. You can do this in your child profile itself on your Fire tablet and also through Parent Dashboard.
Option 1: Using Fire Tablet
Here’s how to add content on your Fire tablet:
At the top right of the screen, tap on the parent overlay icon.
Tap on Manage Content and select from where you want to share content:
- From your library.
- From an Amazon Kids+ subscription.
- Enter your device PIN or password, tap on Add Content , and select Share Content .

- Select the appropriate tab for the content you want to share, choose the content, and tap on Done .
Option 2: Using Parent Dashboard
Follow the steps below:
Open Parent Dashboard and sign in to your account if not already.
Tap on the gear icon next to your child’s name and then tap on Add Content under Additional Content .

- Select one of the five categories and toggle on the switch next to any content to approve that.
Method 4: Reset Opt-in for Text Message Notifications
Each time a child requests for app download or an in-app purchase, a notification is sent via mail which is mostly the default setting. But you can change this by going to the Parent Dashboard and then in notifications to receive them via text.

Method 5: Update your Fire Tablet
Outdated OS on the Fire tablet can potentially affect other apps and operations and lead to app approval parent dashboard not working.
Note : Mac computers with OSX 10.5 or above require a software download – Android File Transfer . Windows users do not require such software.
Connect the Fire tablet to your PC with the help of its charging cable, swipe down the notification bar, tap on the USB charging notification, and select Transfer files .
Open the Fire tablet drive on the PC, then drag and drop the software update file you just downloaded onto the Internal storage folder.
Once the file transfer is complete, remove the device from your computer.
Now open Settings on your Fire tablet, tap on Device Options followed by System Updates , and select Update .
Now the Fire tablet will restart and then a message about the Installing system update will appear on the screen of your device. Wait until it gets installed.
Method 6: Recreate Child Profile
Your child profile can also face issues that you may not be able to comprehend. In this case, deleting your child’s profile from the dashboard and creating a new one is the only option left.
Click on Remove this profile and confirm your action by clicking on Remove profile .
Now, Sign In to the Parent Dashboard and click on Create child profile .

- Enter your kid’s name and date of birth and click on Add Child.