Fix Amazon Prime Video Buffering Issue

How to Fix Amazon Prime Video Buffering Issue
Reasons for Amazon Prime Video Buffering Issue
Method 1: Basic Hardware Troubleshooting Methods
Method 2: Restart Amazon Prime App
Method 3: Update Amazon Prime App
Method 4: Download Content on Amazon Account
Method 5: Adjust Prime Video Streaming Quality
Method 6: Disable VPN or Proxy
Method 7: Update DNS Settings
Method 8: Reinstall Amazon Prime Video App
Method 9: Contact Prime Video Support

Quick Answer Follow the below steps to fix buffering issue on Amazon Prime: 1. Launch Amazon Prime Video and go to the app menu . 2. Click on the Settings icon . 3. Select Stream and Download > click on Streaming Quality and Download Quality . 4. Finally, change the quality to a lower level .

Common issues like buffering, stuttering, lagging, skipping, poor video quality, insufficient bandwidth, and more are encountered. Before we get started with troubleshooting this issue, let us look at some probable reasons that cause the problem:

Low Internet Speed: When internet speed requirements for streaming Amazon Prime Video content are not met, you can face buffering error.
Device Issue: The device you are using to stream Prime Video content can also cause lagging problem due to certain configurations.
Outdated App or Software Version: If the Prime Video app or the software of your operating system is outdated, it can also result in the mentioned problems.
Amazon App Issues: Minor glitches or bugs in the Amazon Prime Video app can also stop it from streaming its content without buffering.

Method 1: Basic Hardware Troubleshooting Methods

Before getting started with advanced troubleshooting methods, let us fix the buffering error with some basic hacks first.

1A. Improve Low Internet Speed

Improve Low Internet Speed. Fix Amazon Prime Video Buffering Issue - 2

1B. Use an Ethernet Cable

1C. Power Cycle Wi-Fi Router

First, turn off your router and wait for the LED indicators to turn off.

Now, unplug the power cables from the router.
Next, wait for about 30 seconds and then plug the power cables back into the router.
Finally, switch on the router and check if the buffering issues have been fixed.

Open the Microsoft Store application on your Windows PC.
Open the Library section of the Store.

Now, click on the Download option under the Details section.

amazon prime video app Downloads menu - 7

Next, confirm the saved content location and select the resolution .
Now, confirm the process by clicking on Start Download .

The content will automatically be saved allowing you to watch it later without buffering.

Method 5: Adjust Prime Video Streaming Quality

Now, launch the app’s Menu .
Next, open the app’s Settings .

go to amazon prime video app settings - 8

Select Stream and Download and click on Streaming Quality and Download Quality .
Next, change the quality to a lower level .

Method 6: Disable VPN or Proxy

Method 7: Update DNS Settings

You can also use your device’s DNS settings to resolve this buffering issue. Google’s DNS address on your computer functions as a public domain name server all over the world by Google itself. Therefore, problems like internet connectivity, streaming buffering, and server connectivity can be sorted out easily. You can change DNS settings on your PC with the help of our guide on 3 Ways to change DNS settings on Windows 10 .