Fix Insufficient Bandwidth Error on Amazon Prime Video - 1
  • How to Fix Insufficient Bandwidth Error on Amazon Prime Video
  • What causes Insufficient Bandwidth Error on Amazon Prime Video?
  • Method 1: Basic Troubleshooting Methods
  • Method 2: Troubleshoot Internet Issues
  • Method 3: Try Different Titles
  • Method 4: Change Streaming Quality
  • Method 5: Disable VPN Service
  • Method 6: Update Network Adaptor Drivers
  • Method 7: Reinstall Network Adaptor Drivers
  • Method 8: Add Exception to Firewall
  • Method 9: Update Amazon Prime Video
  • Method 10: Reinstall Amazon Prime Video
  • Method 11: Contact Amazon Prime Video Support

Quick Answer Follow the below steps to fix this issue on Amazon Prime: 1. Open the Microsoft Store . 2. Click on Library . 3. Under the Updates & Downloads section, click on Update next to Prime Videos for Windows .

  • Issues caused by bugs and booting problems can cause this issue.
  • A server outage with Prime Video can also cause this issue.
  • A bad internet connection can also cause this issue.
  • An issue with a specific Prime title can also cause this issue.
  • Unsupportive streaming quality can also cause this issue.
  • This issue can also be caused by VPN issues.
  • A corrupt or outdated network adaptor driver can also cause this issue.
  • Issues caused by an interfering Windows Firewall can also cause this issue.
  • An outdated Amazon Prime Video program can also cause this issue.

Method 1: Basic Troubleshooting Methods

1A. Restart PC

  1. Click the Start icon on your Desktop .

  2. Here, click on the Power icon.

  3. Now, click Restart .

Restart PC - 2 amazon prime video downdetector page - 3

Method 2: Troubleshoot Internet Issues

Option I: Restart WiFi Router

  1. Locate and long-press the Power button on your WiFi router .
router - 4

  1. Wait for the WiFi router to shut down completely.

  2. Disconnect all the wires from the main switch.

  3. Wait a few minutes and reconnect the wires.

  4. Turn on the WiFi router and connect to the internet.

Option II: Increase Network Speed

Change DNS address. Fix Insufficient Bandwidth Error on Amazon Prime Video - 5

Method 3: Try Different Titles

Method 4: Change Streaming Quality

Method 5: Disable VPN Service

If you are using a VPN service on your device, it is recommended that you disable it if you receive an insufficient bandwidth error with Prime Video. When you use a VPN to surf the internet, it changes your IP address and relocates your internet to a virtual location. However, if specific content on Prime Video is restricted to a specific location, you may not be able to stream it on the platform. Therefore, disabling the VPN can resolve the issue for you. You can check out the How to Disable VPN and Proxy on Windows 10 guide to safely disable VPN on your device.

disable vpn - 6

Method 6: Update Network Adaptor Drivers

A common reason for this issue is an outdated or corrupt system driver. If the network adaptor driver is not updated on your device, it can cause various issues while trying to stream Prime Video or any other streaming service. Therefore, you should keep the network adaptor driver updated to avoid these issues. You can check out the How to Update Network Adapter Drivers on Windows 10 guide to update the driver on your device.

right click on the driver and click Update driver - 7

Method 7: Reinstall Network Adaptor Drivers

If updating the driver does not help and you continue to have the same issue, you can try reinstalling the network adaptor driver. Reinstalling the driver will remove all the bugs and issues with it, and you will be able to resolve the insufficient bandwidth issue. You can follow the How to Uninstall and Reinstall Drivers on Windows 10 guide to safely reinstall the network adaptor drivers on your device.

intel dual band wireless driver download page - 8

Method 8: Add Exception to Firewall

  1. Open the Control Panel from the start menu .
Open Control Panel - 9
  1. Set View by as Lage icons .
Set View by as Lage icons - 10
  1. Locate and click on Windows Defender Firewall .
Locate and click on Windows Defender Firewall - 11
  1. From the left-side panel, click on Advanced settings .
click on Advanced settings. Fix Insufficient Bandwidth Error on Amazon Prime Video - 12
  1. Now, locate and click on Inbound Rules, and then click New Rule… .
click New Rule. Fix Insufficient Bandwidth Error on Amazon Prime Video - 13
  1. Now, select Program and click Next .
select Program and click Next - 14
  1. Browse the location of the program (Prime Video) and click Next .
Browse the location of the program and click Next - 15
  1. Select Allow the connection and click Next .
Select Allow the connection and click Next. Fix Insufficient Bandwidth Error on Amazon Prime Video - 16
  1. Check the Domain, Private, and Public options and click Next .
Check the Domain Private and Public options and click Next - 17
  1. Enter the Name and Description and click Finish .
Enter the Name and Description and click Finish. Fix Insufficient Bandwidth Error on Amazon Prime Video - 18

  1. Open the Microsoft Store from the start menu .

  2. Here, navigate to the Library .

navigate to the Library - 19
  1. Under the Updates & Downloads section, locate Prime Videos for Windows, and click Update next to it.
click on Update - 20

If updating does not help with the insufficient bandwidth issue, you can try reinstalling the program on your computer.

  1. Press Windows + I keys simultaneously to open Settings .

  2. Here, click Apps .

Open Settings and click on the Apps option - 21
  1. Locate and select Prime Video for Windows .
Locate and select Prime Video for Windows - 22
  1. Here, click Uninstall .
click Uninstall. Fix Insufficient Bandwidth Error on Amazon Prime Video - 23
  1. Again, click Uninstall to confirm the action.
click Uninstall to confirm the action - 24

  1. Open the Microsoft Store from the start menu .

  2. Search for Prime Video for Windows .

Search for Prime Video for Windows. Fix Insufficient Bandwidth Error on Amazon Prime Video - 25
  1. Finally, click Install to get the program on your computer.
click Install to get the program on your computer - 26 Amazon Prime Video Support. what does insufficient bandwidth mean - 27

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