How Can You Recover Your Amazon Account - 1
  • How Can You Recover Your Amazon Account

  • Why Can’t You Log into Amazon?

  • Why Does Amazon Keep Asking You for OTP?

  • Why Has Your Amazon Account Disappeared?

  • How Can You Find Your Amazon Account?

  • How Can You Get into Your Amazon Account?

  • How Can You Get Your Old Amazon Account Back?

  • What Happens If Amazon Closes Your Account?

  • How Long Does Amazon Keep an Inactive Account?

  • How Can You Access Your Amazon Account without Email and Phone Number?

  • How Can You Recover Your Amazon Account without a Phone Number?

  • How Can You Reset Your Amazon Password without Phone Number and Email?

  • How Can You Change Your 2 Step Verification Number on Amazon?

  • How Can You Contact Amazon Customer Service?

  • Incorrect Email or Mobile Number : Entering invalid credentials can also lead you to not be able to log into your Amazon account. If you have several email addresses, there could be a possibility that you have entered the wrong one among them. It is also the same as the phone number you are currently using.

  • Wrong Password : Forgetting and entering an incorrect password can also result in failure to log in. Incorrect password altogether or error in typing the capital, small, or special character for case-sensitive passwords causes you to face the can’t log in issue on your Amazon account.

  1. Click on the Sign in option from the top right corner of the screen.
Click on Hello, Sign in button present in the navbar at the top of the screen.  - 2 Enter your Amazon registered Email or mobile phone number and click on Continue - 3
  1. Finally, enter the Password and click on Sign-In .
enter the Password and click on Sign-In - 4

Also Read : How to Recover Hacked Musically Account

Option I: On Browser

Below are the steps to get into your account on your browser.

Click on Hello, Sign in button present in the navbar at the top of the screen.  - 5
  1. Then, click on Continue and enter the Password .

  2. Lastly, click on Sign-In , as shown below.

enter the Password and click on Sign-In - 6

Option II: On Mobile App

  1. Tap on Already a customer? Sign in .
Tap on Already a customer? Sign in - 7
  1. Then, tap on Continue .
Select the Sign-In option and enter your Amazon registered Email or mobile number - tap on Continue - 8 enter the Amazon password and tap on Sign-In | How Can You Recover Your Amazon Account - 9 Amazon Account Recovery and Upload page | How Can You Recover Your Amazon Account - 10
  • Your Amazon shopping profile , which includes your comments, returns, and order refunds will all be erased .

  • All Amazon websites will terminate your Prime memberships .

  • You won’t be able to access AWS services , like Amazon Prime Videos, Amazon Music, Amazon Photos, Amazon audible or your Kindle content.

  • Unless you register your Amazon gadget(s), such as Echo, Tablets, E-Readers, Fire TV, etc., to another active account, your devices will no longer be registered to your Amazon account and you won’t have access to Amazon services on those devices.

  • If your account has been inactive for the past 18 months , Amazon will send a reminder notification to your registered email address.

  • And if your Amazon account is inactive for 2 years , Amazon will erase all your data . Before all the data is deleted, you will be notified by Amazon via email or SMS.

Click on Hello, Sign in button present in the navbar at the top of the screen.  - 11
  1. Click on the Need help? option, as shown below.
Click on the Need help option just below the terms and conditions message. - 12
  1. Now, click on Forgot Password .
click on Forgot Password - 13
  1. Under the Password assistance section, click on the Customer Service hyperlink option.
Under the Password assistance section, click on the Customer Service hyperlink option - 14
  1. Now, you will be redirected to Account & Login Issues page. Here, select the I forgot my password option from the drop-down menu, as shown below.
Now you will be redirected to Account & Login Issues page, there you have to select I forgot my password  - 15
  • You can contact your email provider to change your email password.
  • Otherwise, you can contact Amazon Customer Care on 180030001593 and ask them to reset your password as you don’t have access to your email or phone number.
. Now as Amazon suggest, you can contact your email provider to change your email password, if this doesn’t work then you can contact Amazon Customer Care and ask them to reset your password as you don’t have access to your email or phone number. | How Can You Recover Your Amazon Account - 16

Also Read : How Do I Recover My MeetMe Account

  1. Click on the Need help? > Forgot Password option.
click on Forgot Password - 17
  1. Now, enter your registered Email to get an OTP for the reset password process.
Now enter your registered email address, and Amazon will send you an OTP on your email. - 18
  1. Enter the received OTP to verify your email address.

  2. Now, enter your New password and click on Save changes and sign in .

Now enter a new password you want to change your password to and then click on Save changes and sign in.  - 19
  1. Then, click on the Sign in option.

  2. Click on the Need help? option.

Click on the Need help option just below the terms and conditions message. - 20
  1. Click on Forgot Password > Customer Service hyperlink option.

  2. Choose the I forgot my password option from the drop-down menu.

Now you will be redirected to Account & Login Issues page, there you have to select I forgot my password | How Can You Recover Your Amazon Account - 21
  1. Click on the Sign in option.

  2. In the Your Account menu, click on Login & security tab.

Under the Your account menu, click on Login & security option - 22
  1. Now, locate the Two-Step Verification (2SV) Settings option and click on the Edit option next to it, as shown below.
Now locate the Two-Step Verification (2SV) Settings option under the Login & Security menu and click on the Edit button. | How Can You Recover Your Amazon Account - 23
  1. Click on the Add new phone number option.

  2. Enter the new number to which you want to change the 2-step verification and click on Continue .

Enter the new number to which you want to change the 2-step verification and click on Continue | How Can You Recover Your Amazon Account - 24 If you want to chat with Amazon customer service now simply click on Start chatting. | How Can You Recover Your Amazon Account - 25
  1. Otherwise, if you think your problem is serious and elaborative, you can call them by clicking on the Call me option.
 But if you think your problem is big or you need to call them, you can simply click on the Call me Option. | How Can You Recover Your Amazon Account - 26

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