JetBlue’s in-flight wifi service, called Fly-Fi, provides fast and free internet access on all JetBlue flights across the United States, Caribbean, and Central America. Fly-Fi allows you to browse the web, stream videos, shop online, message friends, and more while in the air. Connecting to Fly-Fi Wi-Fi on your Android device is quick and easy. Here is a step-by-step guide:

How to Connect to Fly-Fi WiFi on Android - 1
  • How to Connect to Fly-Fi WiFi on Android
  • Using Fly-Fi
  • Troubleshooting Fly-Fi Issues

How to Connect to Fly-Fi WiFi on Android

Once aboard and settled in your seat, enable Airplane Mode. Before connecting to Fly-Fi, you’ll want to prepare your Android device:

  1. Go to Settings and manually turn on Wi-Fi on your device.
  2. Select the “ Fly-Fi ” network. This is JetBlue’s dedicated in-flight wifi network.
  3. A sign-in page should automatically load. If not, open your internet browser and go to www.flyfi.com .
  4. Enter your booking confirmation code and email address when prompted. This verifies your flight ticket.
  5. Read and accept the terms and conditions.
  6. An advertisement video will play. Watch the quick video to finish connecting.

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Using Fly-Fi

Once connected, you can use Fly-Fi throughout the flight to:

  • Browse the internet and access emails.
  • Stream movies and TV shows on Netflix, Hulu, Amazon Prime Video, and more.
  • Listen to music on Spotify, Pandora, Apple Music, and other streaming sites.
  • Play online games.
  • Shop on e-commerce sites like Amazon and eBay.
  • Video chat with friends and family using FaceTime, Facebook Messenger, WhatsApp, and Skype.
  • Post updates and photos on social media like Instagram, Facebook, and Twitter.

Fly-Fi will remain connected from gate to gate, so you can stay online before takeoff and after landing.

Troubleshooting Fly-Fi Issues

In case you run into connection problems with Fly-Fi Wi-Fi, try these troubleshooting tips:

  • Toggle Airplane Mode on and off to reset the Wi-Fi signal.
  • Manually “ forget ” the Fly-Fi network and reconnect.
  • Try connecting at cruising altitude ~ 15 minutes after takeoff.
  • Use a different web browser or clear your browser cache/cookies.
  • Restart your Android device.

If issues persist, you can contact @JetBlue on Twitter or call 1-800-JETBLUE for assistance.

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