How To Request Refund For Microsoft Store Purchases

From apps and games to movies and software, the Microsoft Store offers a wide range of features. But sometimes, a purchase doesn’t go as planned. You can end up not liking your order or clicking a purchase by mistake. In these cases, knowing how to request a refund for Microsoft Store purchases can save both money and stress. So, without wasting much time, let’s walk you through this process!

• How to Request Refund for Microsoft Store Purchases
• Method 1: Refund for Microsoft Store Apps and Games
• Method 2: Refund for Microsoft Hardware Items
• Method 3: Refund for Microsoft Subscriptions

How to Request Refund for Microsoft Store Purchases

Now you don’t need to be stuck with an order you never want to use. Keep reading to know your answer.

Method 1: Refund for Microsoft Store Apps and Games

If you ordered online apps or games, here’s how you can initiate a refund:

1. Visit the official Microsoft Billing and Orders page .
2. Click on Sign in and enter your credentials.
3. Now, select Request a Refund beside the item of your choice.
4. Click on a reason and select Next .
5. Then, click on Submit .

Your refund request will be successfully initiated.

Method 2: Refund for Microsoft Hardware Items

If your purchase was hardware products like a controller or a console, then follow these steps to request a refund:

1. Log in to your Microsoft account .
2. Click on Order history from the left menu.
3. Now, select Request a Refund beside the item of your choice.
4. Click on a reason and select Next .
5. Then, click on Submit .

That’s it, your order will be processed for a return request.

Method 3: Refund for Microsoft Subscriptions

Lastly, if you no longer need a subscription or membership, you can cancel it as well:

Note: You might be eligible for a prorated refund based on your region and the length of your subscription. Additionally, keep in mind that various subscriptions could have different cancellation conditions.

Note for Microsoft Subscription: You can cancel Microsoft 365 Basic, Microsoft 365 Personal, and Microsoft 365 Family directly from Customer Support. If you bought a Microsoft membership through the Apple App Store or Google Play, get in touch with customer service to cancel or get a refund. To manage your subscription and billing if you bought a Microsoft 365 subscription from a third-party merchant rather than the Microsoft Store, get in touch with them directly.

1. Log in to your Microsoft account .
2. Click on Subscriptions from the left menu.
3. Now, select Manage beside the subscription of your choice.
4. Click on Cancel subscription or Upgrade or cancel .
5. Then, click on Submit .

Your membership plans and subscription will be cancelled.